Privacy Policy for Dialist

1. Information We Collect

We collect information to provide, maintain, and improve our Services.

1.1 Personal Information

The only personal information we collect is the information that you voluntarily provide.

• Account Data: If you log in through a third-party application (Apple or Google), we receive basic profile information provided by that service (such as your email address and name).
• Coffee Preferences: We collect information regarding your coffee preferences and equipment, which you voluntarily provide when creating your profile to use our Services.
• AI Chat & Input Data: Text, feedback, and parameters you enter into the app to generate or adjust recipes.
• Images and Media: If you choose to set a profile avatar, attach photos to your brewing sessions (e.g., photos of coffee bags), or send images in the AI chat, we collect and store these images. To enable this, the App will request permission to access your device's camera or photo library. We only access images that you explicitly select or capture within the App.
• Push Notifications: If you opt-in to receive push notifications, we collect your device's push notification token to send you alerts, such as barista replies when you are away from the chat, trial reminders, or app updates. You can manage or disable these notifications at any time through your device's operating system settings.
• Location Data: If you grant the App permission to access your location, we may collect your precise or approximate location to provide specific features (such as weather-aware drink suggestions and adjusting water boiling calculations based on altitude). We only collect this data while you are actively using the feature, and you can revoke this permission at any time in your device settings.

1.2 Non-Personal Information

We may collect non-personal information about users whenever they interact with our apps. Non-personal information may include the device name, the type of device, operating system, and technical information about a user’s means of connection.

2. How We Use Collected Information

We may collect and use a user’s information for the following purposes:

• To personalize user experience: We use information to understand how our users as a group use the services.
• To improve our applications: We use feedback you provide to improve our products and services.
• To provide AI functionalities: To generate personalized coffee recipes and dial-in adjustments using artificial intelligence.

3. Sharing Your Information & Third-Party Services

We do not sell, trade, or rent users’ personal information to others.

3.1 Analytics & Telemetry

To help identify and address potential issues, our app incorporates third-party analytics components (Grafana, Firebase for Android, TestFlight for iOS). Data gathered by these components is anonymous, unconnected to individual user accounts, and used solely for monitoring app performance.

3.2 Third-Party AI Providers

Dialist leverages advanced language and vision models from third-party providers to power our recipe generation, image analysis (e.g., analyzing photos of coffee bags), and barista chat features. When you send text or images to the AI barista, this data is processed by our third-party LLM providers via API. Prior to integrating any third-party model, Dialist conducts a thorough evaluation of their safety measures to ensure a responsible experience.

4. GDPR Compliance (For EEA and UK Residents)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, your personal data is processed under the lawful bases of contract performance, your consent, and our legitimate interests in improving the Services. Under the GDPR, you have the following rights:

• Right of Access: You can request a copy of your personal data.
• Right to Rectification: You can request that we correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at support@dialist.coffee. We will respond to your request within 30 days.

5. CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

• Right to Know: You have the right to request details about the categories and specific pieces of personal data we have collected about you over the past 12 months.
• Right to Delete: You have the right to request the deletion of your personal data.
• Right to Non-Discrimination: You will not receive discriminatory treatment from us for exercising your CCPA rights.
• Do Not Sell My Personal Information: We do not sell your personal data to third parties, nor have we sold it in the past 12 months. Therefore, we do not provide a dedicated "opt-out" mechanism for data sales.

6. Data Retention and Account Deletion

We adopt appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We retain your data only for as long as your account is active or as needed to provide the Services.

Requesting Account Deletion:

You have the right to completely delete your account and all associated data. You can initiate this process in two ways:

• In-App Deletion: Navigate to the Settings menu within the Dialist app and tap "Delete Account". This action is immediate and irreversible.
• Email Request: Contact us at support@dialist.coffee from the email address associated with your account.

Upon account deletion, all your saved recipes, equipment profiles, and personal data will be permanently erased from our active servers.

7. Changes to this Privacy Policy

We have the discretion to update this privacy policy at any time. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Contacting Us

If you have any questions about this Privacy Policy, please contact the Data Controller:

Lado Asatiani street N 66, letter A

Tbilisi, Tbilisi City 0108

Georgia

Email: support@dialist.coffee